Salesforce Business Analyst

Job ID: 23-00346
Location: Newport News VIRGINIA

Summit Human Capital is seeking a highly motivated Hybrid-Remote Salesforce Business Administrator to support our client based in Newport News, VA. The ideal candidate will meet the following criteria:
Requirements:

  • 4+ years of experience as a Business Analyst supporting ERP/CRM
  • 2+ years of Salesforce experience or equivalent platform
  • Experience with Microsoft Suite, Windows, and Agile development tools like Jira
  • Experience working with an ERP system
  • Great written and verbal communication

Desired:

  • Experience working with Rootstock
  • Salesforce Sales Cloud experience
  • Bachelors Degree in Computer Science or relevant field

Responsibilities:

  • Optimize efficiency of business processes within Salesforce CRM
  • Collaborate with stakeholders to understand business processes and gather requirements for upcoming needs
  • Serve as the liaison between users, third parties, and vendors
  • Conduct user training sessions to ensure that stakeholders can effectively use Salesforce features and functionalities
  • Stay up-to-date on Salesforce CRM offerings and best practices

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