Experience Solutions Architect

Job ID: 421
Location: Richmond VA

Summit Human Capital is seeking an 100% REMOTE Experience Solutions Architect to support our client that is a ServiceNow partner. This person needs to be passionate about finding solutions for their clients and being a liaison between them and the ServiceNow Architects. The ideal candidate will have very strong communication skills and be comfortable leading workshops to demonstrate ServiceNow’s capabilities. This is a 6-month contract to hire engagement and the idea candidate will meet the following criteria:

Requirements:

• Experience with SAAS enterprise platforms (ServiceNow is preferred) • Incredibly strong communication skills, with ability to lead workshops with groups of 20+ • Dedicated to problem solving and striving to find the best solutions • Experience with OCM (Organizational Change Management)

Desired:

• Experience in organizations using ServiceNow (any certifications would be a major bonus) • Consulting experience, working as a liaison between the client and the team • Emotional intelligence and social awareness to relate to different clients and personalities • A passion for helping people solve their problems and finding solutions that will be effective for their organization

Responsibilities:

• Liaison between the development team as well as the ServiceNow Architects and the Clients • Teaching workshops to demonstrate ServiceNow platform capabilities to clients, explaining what the organization can do and how they will do it using ServiceNow. • Strategize with the client and build a foundation of support to solve their problem using ServiceNow • Work alongside the Designers and Architects to ensure the solutions align with ServiceNow’s capabilities

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