JIRA Admin / Agile Delivery Coach

Job ID: 26-00103

Location: Richmond VIRGINIA

Summit Human Capital is seeking a highly motivated JIRA Administrator / Agile Delivery Consultant to support our client in the enterprise financial services industry undergoing a large-scale Agile transformation. This position has the exciting opportunity to support the redesign and standardization of the JIRA environment, driving delivery predictability, governance, and scalability across multiple technology teams. The ideal candidate will meet the following criteria:

Requirements:

5+ years of JIRA Administration experience (configurations, workflows, permissions, notifications)
3+ years of Agile Coaching experience across Scrum, Kanban, and/or SAFe environments
Strong experience standardizing and scaling JIRA across enterprise environments
Proficiency with JQL and building dashboards, dependencies, and reporting structures
Experience implementing governance frameworks aligned to PMO and compliance standards
Proven ability to coach teams at varying levels of Agile maturity
Strong communication and stakeholder management skills

Desired:

Experience supporting PI Planning and large-scale Agile events
Background in change management, training, or Agile adoption initiatives
Experience with reporting/visualization tools (Power BI, Tableau)
Prior experience in regulated environments such as banking or financial services

Responsibilities:

Assess current JIRA usage and lead the redesign of boards, workflows, and configurations to improve delivery consistency
Establish and enforce JIRA governance standards to support auditability, reporting, and scalability
Drive a 6-month rebuild effort focused on workflow optimization, dashboard creation, and process standardization
Serve as an Agile coach across Scrum, Kanban, and SAFe teams, improving ceremonies, backlog management, and delivery practices
Partner with Product Owners and stakeholders to refine backlogs, prioritize work, and define clear user stories
Support Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
Track and report on key Agile metrics such as velocity, cycle time, and predictability
Identify risks, remove impediments, and improve cross-team coordination and dependencies

The hourly pay range for this position is $54 – $62, depending on experience, skills, and qualifications.

Benefits:

We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.